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Our reviews

(32 Reviews)
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May 28, 2018
food is okay however by far the worse customer service ever. Ordered for delivery bento box D where we selected chicken teriyaki for it but received a sashimi dish we would not eat. when we called to let inform them and ask for the right dish the lady on the phone told us that it does not come with chicken teriyaki. The photo of the dish has chicken teriyaki, we selected specifically the protein of chicken teriyaki and our email confirmation also said chicken teriyaki however they lady argued with us for 15 minutes about it not including the chicken teriyaki and would only say their website ordering system was incorrect and basically it was too bad for us. After a long frustrating phone call of them saying we were wrong we unfortunately had to get quite mad and they finally brought the correct dish we ordered. I asked for our tip to be given back but they did not bring it when they returned. Advise to ownership: do not argue with your customers when you are in the wrong and we have proof of what we ordered. Also fix your website like you said you would on the phone!


March 30, 2018
Yummy food, fast delivery, Thanks Kojima :)